Return & Refund Policy
your satisfaction is our top priority. If you are not completely happy with your purchase, we’re here to make the return, refund, or exchange process simple and hassle-free.
Eligibility for Return & Exchange
-
Items can be returned or exchanged within 7 days of delivery.
-
Products must be unused, unwashed, and in their original condition with all tags and packaging intact.
-
Certain items like innerwear, accessories, and sale/clearance products are not eligible for return or exchange due to hygiene and safety reasons.
Exchange Policy
-
Exchanges are available for size or product defects only.
-
If the requested size is unavailable, you may opt for a replacement with another product of equal value or receive a store credit.
-
Customers are allowed one free exchange per order (shipping for further exchanges may be chargeable).
Refund Policy
-
Refunds are issued only for eligible returned items.
-
Refunds for prepaid orders will be credited back to the original payment method within 7–10 working days after quality check.
-
For COD orders, refunds will be issued via bank transfer or store credit.
Non-Returnable Items
-
Worn or washed products
-
Items purchased during clearance or sale events
-
Personalized or custom orders
-
Accessories & innerwear
How to Initiate a Return/Exchange
-
Contact us via email at shopwearclothing.online@gmail.com or call us at +91 9426760367 within 7 days of delivery.
-
Share your order number and reason for return/exchange.
-
Our support team will guide you through the pickup or self-ship process.
-
Once the product passes quality checks, your refund/exchange will be processed.
Important Notes
-
Shipping charges are non-refundable.
-
In case of a defective or wrong product delivered, Wear Clothing will bear the reverse shipping charges.
-
For exchanges or returns due to personal preference (size/color change), customers may be required to bear minimal courier costs.
Need Assistance?
Our customer support team is always ready to help.
- Email: shopwearclothing.online@gmail.com
-
Phone: +91 9426760367
We value your trust and are committed to ensuring a smooth shopping experience with Wear Clothing.